1. Introduction
Welcome to TEShop ("we", "our", or "us"). This Privacy Policy governs all transactions and data processing activities conducted through our platform for mobile game top-ups (including but not limited to Mobile Legends). By accessing or using TEShop, you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Legal Basis: This policy is formulated in compliance with:
- India's Information Technology Act, 2000 (including Amendment 2008 & 2011)
- India's Digital Personal Data Protection Act, 2023
- Myanmar's Cyber Law (2014, amended 2021)
- General Data Protection Regulation (GDPR) principles for international users
2. Information Collection
We collect the following categories of personal data with strict adherence to data minimization principles:
2.1 Mandatory Information
- Account Information: Mobile Legends In-Game-Name, Player ID, Server ID (verified through API validation)
- Payment Verification: UPI ID, transaction reference, partial card details (first 6 and last 4 digits only)
- Identity Verification: Government-issued ID may be required for transactions exceeding ₹10,000 as per RBI guidelines
2.2 Automated Collection
- Device Fingerprinting: IP address, device hash, browser signature for fraud prevention
- Behavioral Data: Clickstream data, transaction patterns analyzed through machine learning
3. Data Usage & Legal Basis
All data processing activities are conducted under the following legal frameworks:
3.1 Contractual Necessity
- Order processing and delivery of in-game items
- Fraud screening as mandated by RBI's Payment and Settlement Systems Act, 2007
3.2 Legal Compliance
- Tax reporting under India's GST laws
- Anti-money laundering checks per Prevention of Money Laundering Act (PMLA)
- Cooperation with law enforcement under IT Act Section 69
3.3 Legitimate Interests
- Fraud detection systems using AI pattern recognition
- Service improvement through aggregated analytics
4. Data Sharing & International Transfers
We implement strict cross-border data transfer protocols:
4.1 Regulated Third Parties
- Payment Processors: PCI-DSS compliant gateways only
- Game Publishers: Limited data sharing for order validation
- Legal Authorities: When required under Mutual Legal Assistance Treaties (MLAT)
4.2 Security Measures
- All international transfers encrypted with AES-256
- Data localization for Indian users as per DPDPA 2023
5. User Rights & Obligations
Under applicable laws, you have the following rights:
5.1 Indian Users (DPDPA 2023)
- Right to access & correction (Section 8)
- Right to erasure (Section 9)
- Right to grievance redressal (Section 10)
5.2 Myanmar Users
- Right to data portability (Cyber Law Section 25)
- Right to restrict processing (Cyber Law Section 27)
6. Fraud Prevention & Penalties
TEShop employs advanced anti-fraud measures:
6.1 Detection Systems
- Real-time transaction monitoring with AI scoring
- Device fingerprinting and behavioral biometrics
- Blockchain-based payment validation
6.2 Legal Consequences
The following activities are strictly prohibited:
- Chargeback Fraud: Punishable under IT Act Section 66 (Computer related offenses) with imprisonment up to 3 years
- Fake Orders: May constitute cheating under IPC Section 420
- Payment Fraud: Violates Myanmar Electronic Transactions Law Section 34 (5 year penalty)
Notice: TEShop maintains full cooperation with:
- Indian Cyber Crime Cells (www.cybercrime.gov.in)
- Myanmar Computer Emergency Response Team (mmCERT)
- International Criminal Police Organization (INTERPOL) for cross-border fraud
7. Policy Updates
This policy may be updated to reflect legal changes. Users will be notified of material changes 30 days in advance via registered contact methods. Continued use after changes constitutes acceptance.
8. Contact & Grievance Officer
For privacy concerns or to exercise your rights:
Data Protection Officer: Mr. Arjun Mehta (Certified GDPR Practitioner)
WhatsApp: +91 9233965791 (Mon-Sat, 10AM-6PM IST)
Email: officialteshop@gmail.com (Encrypted communication available)
Registered Address: 22/B, Cyber Tower, Hyderabad-500081, India